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Support Center

Need some help? We’ve got you covered!

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Email Support

Send us an e-mail and we will respond as soon as we can.
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Support Ticket

Open a ticket in our support system. Current clients will experience expedited support using this method over others.

Frequently Asked Questions

You may be able to find answers to some common questions

How long does it take to provision a hosting plan?

Most provisioning will be completed instantly after payment is accepted. In rare cases, it may take up to 30 minutes for our system to process the provisioning request. If your plan has not provisioned after this amount of time, please open a support ticket in the Client Control Panel.

Where is your datacenter located?

Our datacenter is located in Orlando, FL.

Are there any contracts to sign for your service?

There are no payment contracts to sign to use our service. You may choose to pay monthly, quarterly, semi-annually, or annually for hosting plans.

 

Every hosting account, however, must abide by our Acceptable Use Policy.